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Warranty Policy

Thank you for purchasing Vandy Vape products. If by any chance you have issues with any of our products, please contact our service team for assistance in troubleshooting or warranty service.  PLEASE NOTE,  Vandy Vape has a 90 day warranty policy for all authentic Vandyvape products.

County Contact
USA, Canada service@vandyvapeusa.com
Europe and the other countries info@vandyvape.com

To apply for after-sale service, you need to provide the following info:

  • 1.

    Payment receipt or order invoice of the order.

  • 2.

    Picture to show the clearest VV logo you can see(Just put the logo side of the box parallel to your sight, you’ll be able to see the logo)

  • 3.

    A pic to show the bottom of the product and the QR code side of the package box, numbers or letters in the red rectangle need to be clear

NOTE: Following sites are not authorized to sell Vandy Vape products, any products purchased from them are not covered by our warranty!

  • 1. fasttech.com
  • 2. vapesourcing.com
  • 3. cigabuy.com
  • 4. efun.top
  • 5. gearbest.com
  • 6.桃園市中壢區時代蒸汽(Physical store in Taiwan)
  • 7. Gaith al kharabshe store(Physical store in Jordan)

Vandy Vape reserves the right to change, amend, modify, suspend, continue or terminate the warranty policy at any time without notice.